Welcome to Fandle Care
This Data Protection Policy of Fandle Care applies to browsing our website, www.fandlecare.com, as well as purchasing our products through it.
Who is responsible for processing your personal data?
Coroa LDA, Avenida dos Combatentes do Ultramar, nº 10, 3330-333, Góis, Coimbra, Portugal, tax ID number 508 690 153, and contact: info@fandlecare.com and info@fandle.com (hereinafter, “Fandle Care”).
Data Protection Officer:
info@fandlecare.com
What personal data do we collect about you?
Identification data: First and last name, postal and email address, and phone number.
Payment information: Payments for our products are managed through EasyPay and PayPal (secure payment gateways), so Fandle Care does not collect any personal data of this nature.
Any data you voluntarily send us via the email address info@fandle.com.
Any information you voluntarily share publicly on Fandle Care’s social media. This information is subject to the privacy policy of the social network where it is shared, so we recommend reviewing your profile’s privacy settings.
How do we obtain your personal data?
We process data that:
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You provide when purchasing our products.
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You voluntarily send to our email address info@fandlecare.com.
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You voluntarily share on social media.
Do we process data from minors?
Our products are not intended for minors. However, minors under 16 who wish to register on our website and/or purchase our products must obtain permission from their parents/guardians.
Likewise, if you share images featuring minors under 16 on our social media, you must ensure you have prior authorization from the child's parent or legal guardian.
Fandle Care reserves the right to request proof of this authorization at any time.
Why do we process your personal data?
Fandle Care may use your personal data for the following purposes:
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To provide you with the information you requested about our products.
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To register you as a user on our website.
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To ensure proper processing of your order if you purchase any of our products.
Fandle Care uses its social media to promote its products. By sharing your data on our social media, you expressly consent to us reproducing and publicly communicating that content for the purposes described above.
You may withdraw this consent at any time by emailing info@fandlecare.com.
If you do not want your data processed through Fandle Care's social media as described, please refrain from sharing it.
If Fandle Care needs to process your data for purposes other than those listed above, we will request your express consent, which you may revoke at any time.
Newsletters and marketing communications
Fandle Care may send newsletters and marketing communications to users who have previously given express consent. These communications may include commercial information, featured content, relevant advice, and promotions.
You may request to stop receiving these communications at any time as permitted under Law 34/2002, of July 11, on Information Society Services. You can withdraw consent by emailing info@fandlecare.com or unsubscribing directly at the bottom of any newsletter.
Who has access to your personal data?
Your personal data will only be shared with individuals or entities that need access to manage your product orders.
Fandle Care uses virtual infrastructure for its website through a cloud-computing model provided by Shopify.
How long do we keep your data?
Your personal data will be retained for as long as necessary to meet the purposes for which it was collected. Once that period ends, Fandle Care will delete it from its systems, except when it must be kept solely for exercising or defending legal claims, in accordance with applicable law.
What security measures do we apply to your data?
Fandle Care applies security measures to ensure confidentiality, availability, and resilience of personal data processing systems. We also conduct verification and evaluation processes of our technical and organizational measures to ensure data security at all times.
What are your rights?
You may exercise the following rights by emailing: info@fandlecare.com
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Request confirmation at any time as to whether Fandle Care is processing your personal data.
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Access your personal data, request correction of inaccurate data, or request deletion when the data is no longer needed for its original purpose.
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In certain situations, request the restriction of data processing. In these cases, we will only retain your data for legal claims.
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In certain circumstances, object to the processing of your data.
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Request data portability.
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Withdraw any previously granted consent for data processing by Fandle Care.
